85a George Street Launceston Tasmania 7250 Australia
(+61) 0409 307 613

Returns & Exchanges

Ruche Fabrics do not accept returns or exchange on any fabrics unless it is found to be faulty without your prior knowledge.

Fabric cannot be returned based on colour, weight, texture or any other factors related to your personal preferences.  If it is important, please email us directly to arrange a small sample to be sent to you, or purchase 10cm.

From time to time, fabrics do come with minor faults and we endeavour to check for and ensure we send a fault free piece.  If there are consistent variations or faults, we will note this on the product page of the relevant fabrics so that you are aware of what you are buying prior to purchasing them and these fabrics will be discounted accordingly.

Silk Dupion (Raw Silk) is naturally slubbed with thread variations in the fabric.  This is normal and not considered to be a fault.

If you have any questions though, please don't hesitate to contact us.  We're here to help!